Dells-Delton EMS partners with Madison Emergency Physicians (MEP Health) and SSM Health Wisconsin to deliver high-quality medical direction and oversight for our advanced prehospital care services. This collaboration ensures evidence-based protocols, expert guidance, and continuous improvement in patient care across our high-tourism service area in the Wisconsin Dells / Lake Delton region and surrounding townships.
What is Medical Direction?
Medical direction provides physician oversight for all aspects of EMS operations, including:
- Offline (Indirect) Medical Direction: Development and maintenance of standardized protocols, standing orders, training programs, quality assurance (QA), and performance improvement processes.
- Online (Direct) Medical Direction: Real-time consultation from trained Emergency Medicine physicians for complex or critical cases via radio, phone, or other communication.
MEP Health’s board-certified emergency physicians bring fellowship-trained expertise, active involvement in local/regional/state/national EMS initiatives, and a commitment to innovative prehospital medicine.
Key Benefits of Our MEP Partnership
- Advanced Protocols: Access to comprehensive, evidence-based MEP EMS Guidelines and Protocols (available via dedicated app for offline use) that align with Wisconsin DHS 110 standards and best practices for paramedic-level care.
- Education & Training: Hospital-based education, QA feedback, simulation training, interdisciplinary disaster drills, ride-alongs with medical directors, and ongoing continuing education opportunities.
- Quality Assurance & Improvement: Active physician-led programs for case review, patient outcomes, and system performance to enhance care consistency and outcomes.
- Physician Response: Support for large-scale incidents or mass casualty events (MCI) with 911 medical director response capabilities at the ALS level.
- Community Integration: Strong relationships with SSM Health hospitals and emergency care providers, ensuring seamless transitions from field to hospital care.
Our Commitment
Through MEP medical direction, Dells-Delton EMS maintains the highest standards of advanced prehospital care — including capabilities like point-of-care ultrasound, early antibiotics for sepsis, PRBCs for trauma, and specialized protocols for pediatric, tactical, and K9 care. This partnership supports our mission to serve both local residents and millions of annual visitors with rapid, skilled, and compassionate emergency response.

